Logo CTeam

Career Adventure

2 tygodnie temu dodana przez CTeam (ważna do 17.04.2026)
  • Umowa o pracę
  • pełny etat
  • Wrocław
Dofinansowanie zajęć sportowych
Prywatna opieka medyczna
Dofinansowanie kursów i szkoleń
Dofinansowanie dojazdów do pracy
Imprezy integracyjne
Elastyczne godziny pracy
Karty upominkowe, karty przedpłacone

Opis

Discover new career paths and relocation opportunities to Bulgaria. Whether you’re Polish and open to moving abroad or Bulgarian considering returning home — meet us and explore roles in a growing international company.

👉 Register here: https://www.surveymonkey.com/r/QHLLNX5

Nasze wymagania

  • Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate 
  • Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
  • Engage customers through multiple channels, including phone, email and chat
  • Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols 
  • Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores 
  • Collaborate with team members to share best practices and contribute to the knowledge base 
  • Participate in ongoing training and stay updated on product knowledge and industry trends
  •  

Twoje zadania

  • Fluent Polish and English communication skills
  • Strong interpersonal abilities and customer service orientation
  • Ability to follow structured guides and processes
  • Excellence in active listening and problem-solving
  • Adaptable and quick to learn new processes and technologies 
  • Self-motivated with a passion for customer satisfaction
  •  

To oferujemy

  • Flexible contract conditions (temporary employment, part-time options)
  • Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • More than fifty benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

Etapy rekrutacji

  • Registration
  • Event in Wrocław
  • Short interview
  • Language check
  • Final interview
  • Job offer + relocation support
Nr referencyjny: 2603
Klauzula informacyjna

I hereby give my consent for my personal data included in my application to be processed by CTeam and TELUS Digital for the purposes of the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

I understand that providing my data is voluntary but necessary to participate in the recruitment. I have the right to access my data, request its correction, deletion, restriction of processing, and withdraw my consent at any time.

 

do końca 12 dni